Kuvar Jewels

DOMESTIC SHIPPING (All Over India)

1. Shipping Options: We provide standard & Express Shipping across India.
2. Shipping Costs and Time:
   • Standard Shipping: Costs Rs. 80/- and takes 7 to 9 working days to deliver after dispatch.
   • Express Shipping: Costs Rs. 120/- and takes 1 to 2 working days to dispatch, with delivery within 3 to 5 working days after dispatch.
3. Order Processing Time:
   • Standard Shipping: Orders are dispatched within 2 to 4 working days after placement.
   • Express Shipping: Orders are dispatched within 1 to 2 working days after placement.
4. Exclusions: Working days do not include Saturday, Sunday, or any government holidays.
5. Tracking Information: You will receive tracking information from the courier company via SMS or email from us after dispatch.
6. Delivery Partners: We use premium delivery partners for safe delivery, such as Delhivery, Blue Dart, Xpressbees, Ecom, Ekart, etc.

Note: Express shipping in non-metro cities & J&K may take some extra days to deliver than mentioned, Also Order Dispatching Time may Increase in case of pre order items.

INTERNATIONAL SHIPPING (All Over The World)

1. Destination Exclusion: We do not deliver to Pakistan.
2. Courier Partners: We use courier partners such as DHL, Aramex, Indian Post, FedEx for international shipping.
3. Dispatch Time: Dispatching international parcels takes 3 to 4 working days due to quality checks done 3 to 4 times by different personnel.
4. Delivery Time: International parcels are delivered within 12 to 15 working days after dispatch.

Disclaimer:

1. Lost Parcels (Domestic and International): The company will not be held liable for any loss or delay of parcels (either domestic or international) due to any of the following reasons:
1. Incorrect address or phone number provided by the customer. 2. Failure to verify the OTP(One-Time Password) or provide correct verification details. 3. Customer's absence at the time of delivery. In such cases, no refund or compensation will be issued.
2. Returned Domestic Parcels: If a domestic parcel is returned to the company due to an incorrect address, wrong phone number, failure to verify OTP, or the customer’s absence at the time of delivery, the company will deduct a shipping fee of ₹80 or ₹120 whatever is paid by you.
3. Re-shipping of Returned Domestic Parcels: If a domestic parcel is returned to the company under the circumstances mentioned above and the customer requests re-shipment, an additional charge of ₹160 will apply for re-shipping the package.
4. Returned International Parcels: If an international parcel is returned to the company due to an incorrect address, wrong phone number, failure to verify OTP, or the customer’s absence at the time of delivery, the company will deduct the original shipping charges and an additional ₹1800 from Total Amount Paid by You.
5. Lost or Stuck International Parcels: In the event that an international parcel is marked as lost or stuck, the company will not be liable to issue any refund or compensation.